Refund policy

Effective Date: [21 FEB 2026]

At Bavarian Outfits, your satisfaction truly matters to us. We understand that sometimes a return may be necessary, and we aim to make the process as smooth and transparent as possible.

Please review the details below.

Returns

We gladly accept returns within 14 days of delivery.

To qualify for a return:

  • The item must be unworn and unused

  • The item must be in its original condition

  • All original tags and packaging must be included

  • Proof of purchase is required

If 14 days have passed since delivery, unfortunately we are unable to accept the return.

If you’d like to request a return, please contact our support team with your order number so we can assist you promptly.

Refunds

Once we receive and inspect your returned item, our billing department will review the request.

If approved:

  • Your refund will be issued immediately to your original payment method.

  • Please allow 14–21 business days for the refund to appear in your account, depending on your bank or payment provider.

You will receive confirmation once the refund has been processed.

Size Selection & Eligibility

We kindly ask customers to carefully review the Size Guide available on each product page before placing an order.

Because our products follow specific measurement standards:

  • Returns due to incorrect size selection by the customer are not eligible for refund but eligible for exchange

  • If you are unsure about sizing, please contact us before ordering — we are happy to help.

Our goal is to ensure you receive the perfect fit the first time.

Damaged or Defective Items

If your item arrives damaged or defective, we sincerely apologize for the inconvenience.

Please contact us within 24 hours of delivery and provide clear photos of the issue.

After verification, we will gladly offer one of the following:

  • Replacement (exchange)

  • Store credit

We are committed to resolving any quality concerns quickly and fairly.

Custom & Made-to-Order Items

Custom-sized or made-to-order products may not be eligible for return unless they arrive damaged or defective.

Please double-check measurements carefully before placing custom orders.

Shipping Costs

Customers may be responsible for return shipping costs unless the item is defective.

Need Help?

If you have any questions regarding your return or refund, our support team is always here to assist you. Please contact us through our website contact page with your order details.

Thank you for shopping with Bavarian Outfits — we appreciate your trust.

Frequently Asked Questions (Refunds & Returns)

1. How long do I have to return an item?

You have 14 days from the delivery date to request a return.

2. How long does it take to receive my refund?

Once approved, refunds are issued immediately. However, it may take 14–21 business days for the funds to appear in your account.

3. Can I return an item if I ordered the wrong size?

We encourage customers to carefully review our size guide before ordering. Items ordered in the wrong size are not eligible for refund.

4. What if my item arrives damaged?

Please contact us within 48 hours of delivery with photos. We will offer a replacement, refund, or store credit after verification.

5. Are custom orders refundable?

Custom or made-to-order items are non-refundable unless they arrive damaged or defective.